Privacy Policy

Ubud Exploring Tour & Travel (“we,” “our,” or “us”), operated by PT FUN UBUD EXPLORING, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

1. Full name
2. Email address
3. Phone number / WhatsApp number
4. Travel details (tour preferences, dates, number of participants)
5. Any information you voluntarily provide through contact forms, booking inquiries, or direct communication

We do not collect sensitive personal data unless it is necessary to fulfill your booking or requested services.

2. How We Use Your Information

Your personal information is used for the following purposes:

1. To respond to inquiries and provide requested information
2. To process tour bookings and travel arrangements
3. To communicate regarding your reservation, itinerary, or service updates
4. To improve our services and customer experience
5. To comply with legal or regulatory obligations

We will only use your data for legitimate business purposes related to our tour and travel services.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

1. Service partners (drivers, guides, accommodation providers) solely to deliver your booked services
2. Government or legal authorities if required by law

All third parties are expected to handle your data responsibly and securely.

4. Data Protection and Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to:

1. Fulfill the purposes outlined in this Privacy Policy
2. Meet legal, accounting, or reporting requirements

Once data is no longer required, it will be securely deleted or anonymized.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, although some website features may not function properly.

7. Your Rights

You have the right to:

1. Request access to your personal data
2. Request correction or update of inaccurate information
3. Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Ubud Exploring Tour & Travel

Operated by PT FUN UBUD EXPLORING

AHU: AHU-065749.AH.01.30.Tahun 2025

NIB: 2911250100986

Address:

Jl. Siulan, Gg. Sekar Sari Baru, No. 3

Denpasar, Bali – Indonesia

Phone / WhatsApp:

+62 858 2928 9422